Shipping & Payment
①Order processing
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when the customer places an order with us, the stock model will be shipped from the Shenzhen warehouse within 1-5 days.
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Genius-mining machine manufacturers test all mining machines before shipment to ensure their high quality and make sure that the mining machines are shipped without any problems.
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For payment, we support bank cards, bank card transfers, tether payments, etc. to make payment easier for customers.
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All mining machines are shipped by DHL, FEDEX, UPS, EMS, etc. If you have any needs, we will do our best to meet all your needs.
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After the goods leave our warehouse, we will provide you with tracking information within 24 hours to ensure that both parties can track the exact location of the goods.
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Goods usually take 4-9 days to reach any destination in the world.
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We will provide you with all the latest information about the order by email or phone, including but not limited to the location of the goods, the condition of the goods, etc.
②Payment
Please note that the platform only allows payments via Coinpal. If your preferred payment method is offline payment or wire transfer, please contact the Genius-mining team via email or online chat so that we can assist you with the order.
Way 1: Offline Payment
Warranty
We do not warranty pre-installed software, its quality, performance, functionality, or compatibility for any particular purpose. We do not warrant that the functions contained in the software will meet any particular requirements or that the operation of the software will be uninterrupted or error-free. The product is sold “as is”.
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All brand-new mining machines have a 180-day warranty, and you can check the details on the official website of the mining machine.
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The technical team of Genius-mining machine manufacturers will provide you with answers to technical, logistic, and other questions all day long to help you solve any problems.
To the extent permitted by applicable law, this warranty does not apply to:
- Normal wear and tear;
- Damage resulting from accident, abuse, misuse, neglect, mishandling, or improper installation;
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Damage to or loss of the product due to undue physical or electrical stress, including but not limited to moisture, corrosive environments, high voltage spikes, extreme temperatures, shipping, or abnormal working conditions;
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Damage to or loss of the product due to acts of nature including but not limited to floods, storms, fires, and earthquakes;
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Damage caused by operator error or failure to follow the instructions in the accompanying documentation;
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Modifications made by anyone other than us, affiliated partners or authorized service facilities;
- Products, on which the original software has been replaced or modified by persons other than us, associated partners, or authorized service facilities;
- Counterfeit products;
- Damage or loss of data due to interoperability with current and/or future versions of the operating system, software, and/or hardware;
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Damage or loss of data caused by improper use and conduct not recommended and/or permitted in the product documentation;
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Failure of the product due to the use of the products not supplied by us; hash boards or chips are burned.
- Hash boards or chips are burnt.
Refund
All items are non-refundable and the order is non-cancellable. (Except in the case of mining machine price increase due to price fluctuation or in the case of out-of-stock)
Warranty Service
During the warranty period, we agree to repair or, at our sole discretion, replace a defective product with an identical or similar (e.g.,newer) version of the product, unless the defect was the result of warranty limitations.
At costs associated with the returning of the Product, part or component to our service facility shall be borne by the owner of the product. If the product, part or component is returned uninsured, you assume all risks of loss or damage during shipment.
Warranty Period for All Miners
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The warranty period for brand-new devices is 6 months
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No warranty period for used devices
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Warranty period for the Antminer S19 series is 1 year.
Remark:
1 — Transportation and all other costs (if applicable) associated with the return of a product are under the sole responsibility of the purchaser.
2 — The duration of the repair depends on the nature of the problems encountered.
Buy Bitmain is about to exit a hot cryptocurrency miner, it is the world’s first XMR miner, if you are interested in mining XMR, believe me, Antminer X5 is a good choice.
Antminer X5’s release parameters are 212K, 1350W, and 6.37J/K, which individual miners can refer to.
| Product |
Bitmain Antminer X5 for (XMR) Monero |
| Status |
Aug 28-31 |
| Algorithm |
RandomX |
| Company |
Bitmain |
| Innovation |
Specialized Antminer for mining (XMR) Monero |
| Crypto Features |
(XMR) Monero is known for privacy and security |
| Aim |
Raising the bar in mining efficiency and effectiveness |
The first professional #XMR Miner, pioneering XMR Mining!
Advancement: Part of the ever-evolving tech era
Innovation: Specialized Antminer for mining (XMR) Monero
Crypto Features: (XMR) Monero known for privacy and security
ANTMINER (XMR) MONERO
Additional notice
1. Full price transparency – Our retail prices are the basic price of the goods and do not include additional charges such as shipping, duties, and taxes. To give you a clearer picture of the full price of your order, please feel free to contact our customer service team for detailed fee instructions.
2. Fast and reliable delivery service – We promise to deliver as soon as possible to ensure timely delivery of orders. Normally, items will be shipped from our warehouse within 2-3 business days. We will also do our best to ensure delivery speed for large orders. Once the order payment is completed and verified, we will ship through Courier companies such as (DHL Express/UPS/ARAMEX/TNT) to ensure that the goods are delivered as quickly as possible.
3. Non-refundable final sale – Please consider carefully before placing an order, as once an order or pre-order is placed with X-ON MINING, it will be treated as a final sale and cannot be canceled or refunded. To avoid unnecessary trouble, please confirm your choice before placing an order.
4. Product display is for reference only – The product display we provide is for reference only, and the actual shipping version may change due to manufacturer updates. Please refer to the actual goods delivered.
5. For pre-order orders – The factory’s delivery date shall prevail. If the factory delays delivery, X-ON MINING will inform the customer in time and follow up on the order at any time.
6. Complete after-sales support – We provide timely after-sales support and have professional maintenance personnel to provide technical guidance to customers.
7. Transaction security and trustworthiness – X-ON MINING protects customer information and ensures the safety of customers’ transactions, and we have commercial cooperation with asicminervalue, asicminercompare, asicprices, etc, which has been in the industry for more than 10 years and has a high degree of reliability.
8. Community communication – Due to the expectation of our customers, hope to join our community for information exchange and experience sharing, we are preparing, please consult our customer service staff for specific information.
Buy More: Buy Antminer S21
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