You Ask, We Answer
Have any questions? Here’s a compilation of our responses based on the frequently asked questions from our customers. Please review the list below.
Kindly provide your contact information, such as email, WhatsApp, Skype, or Telegram. We’ll promptly reach out to you and send over our quotation sheet.
Typically, we respond with a quote within 12 hours of receiving your inquiry. If you require urgent pricing, please don’t hesitate to call us or mention it in your email, and we’ll prioritize your inquiry accordingly.
If you have a preferred shipping agent, we’re more than happy to arrange delivery to them as per your instructions. If not, we’ll utilize DHL/UPS for shipping the miner. In cases where DHL/UPS cannot reach the specified address, we’ll make alternative shipping arrangements. Your understanding is appreciated.
Shipping costs are determined by factors such as weight, carton size, destination, and other relevant considerations.
Once the sample charge is paid and confirmed files are sent to us, the samples will be prepared for delivery within 2-3 days.
The standard warranty period is 180 days from the date of delivery, although specific terms may vary according to the terms outlined in the order contract.
Typically, items are shipped from locations such as Hong Kong, Shenzhen, Guangzhou, and other areas in China. If you have specific requirements, feel free to reach out to us.
We offer various payment methods, including payment via bank card, Tether, and other options.
Option 1: Reach out to our sales team directly, and we’ll be happy to address any inquiries you might have.
Option 2: Alternatively, you can utilize specialized mining pool websites to perform calculations.