Shipping & Payment
①Order processing
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when the customer places an order with us, the stock model will be shipped from the Shenzhen warehouse within 1-5 days.
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X-on mining machine manufacturers test all mining machines before shipment to ensure their high quality and make sure that the mining machines are shipped without any problems.
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For payment, we support bank cards, bank card transfers, tether payments, etc. to make payment easier for customers.
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All mining machines are shipped by DHL, FEDEX, UPS, EMS, etc. If you have any needs, we will do our best to meet all your needs.
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After the goods leave our warehouse, we will provide you with tracking information within 24 hours to ensure that both parties can track the exact location of the goods.
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Goods usually take 4-9 days to reach any destination in the world.
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We will provide you with all the latest information about the order by email or phone, including but not limited to the location of the goods, the condition of the goods, etc.
②Payment
Please note that the platform only allows payments via Coinpal. If your preferred payment method is offline payment or wire transfer, please contact the genius-mining team via email or online chat so that we can assist you with the order.
Way 1: Offline Payment
Buyer Protection
Warranty
We do not warranty pre-installed software, its quality, performance, functionality, or compatibility for any particular purpose. We do not warrant that the functions contained in the software will meet any particular requirements or that the operation of the software will be uninterrupted or error-free. The product is sold “as is”.
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All brand-new mining machines have a 180-day warranty, and you can check the details on the official website of the mining machine.
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The technical team of X-ON MINING machine manufacturers will provide you with answers to technical, logistic, and other questions all day long to help you solve any problems.
To the extent permitted by applicable law, this warranty does not apply to:
- Normal wear and tear;
- Damage resulting from accident, abuse, misuse, neglect, mishandling, or improper installation;
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Damage to or loss of the product due to undue physical or electrical stress, including but not limited to moisture, corrosive environments, high voltage spikes, extreme temperatures, shipping, or abnormal working conditions;
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Damage to or loss of the product due to acts of nature including but not limited to floods, storms, fires, and earthquakes;
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Damage caused by operator error or failure to follow the instructions in the accompanying documentation;
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Modifications made by anyone other than us, affiliated partners, or authorized service facilities;
- Products, on which the original software has been replaced or modified by persons other than us, associated partners, or authorized service facilities;
- Counterfeit products;
- Damage or loss of data due to interoperability with current and/or future versions of the operating system, software, and/or hardware;
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Damage or loss of data caused by improper use and conduct not recommended and/or permitted in the product documentation;
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Failure of the product due to the use of the products not supplied by us; hash boards or chips are burned.
- Hash boards or chips are burnt.
Refund
All items are non-refundable and the order is non-cancellable. (Except in the case of mining machine price increase due to price fluctuation or in the case of out-of-stock)
Warranty Service
During the warranty period, we agree to repair or, at our sole discretion, replace a defective product with an identical or similar (e.g., newer) version of the product, unless the defect was the result of warranty limitations.
At costs associated with the returning of the Product, part or component to our service facility shall be borne by the owner of the product. If the product, part or component is returned uninsured, you assume all risks of loss or damage during shipment.
Warranty Period for All Miners
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The warranty period for brand-new devices is 6 months
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No warranty period for used devices
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The warranty period for the Antminer S19 series is 1 year.
Remark:
1 — Transportation and all other costs (if applicable) associated with the return of a product are under the sole responsibility of the purchaser.
2 — The duration of the repair depends on the nature of the problems encountered.
Buy Bitmain Antminer KS5 20T Kaspa Miner is a new cryptocurrency miner launched by Bitmain in March 2024, which is mainly used to mine Kaspa coins, using the KHeavyHash algorithm, with a maximum hash rate of 20Th/s. Among all the Kaspa models, its computing power is relatively large, but correspondingly, its power reaches 3000W, which means that it also consumes more power.
Bitmain Antminer KS5 Product Glance
| Manufacturer |
Bitmain |
| Model |
Antminer KS5 |
| Release |
March 2024 |
| Hashrate, Th/s |
20Th/s |
| Power on wall @25°C, Watt |
3000W |
| Power efficiency on wall @25°C, J/T |
150 |
| Noise Level |
75db |
| Fan(s) |
2 |
| Algorithm | Cryptocurrency |
KHeavyHash | KASPA |
Detailed Characteristics
Power Supply
| Power supply AC Input voltage range V |
220~277V AC |
| Power supply AC Input Frequency Range, Hz |
50~60 |
| Power supply AC Input current, Amp |
20 |
| Adapted AC Output power requirement W |
4000 |
Hardware Configuration
| Networking connection mode |
RJ45 Ethernet 10/100M |
| Miner Size (Length*Width*Height, w/o package),mm |
195 x 290 x 430mm |
| Miner Size (Length*Width*Height, with the package), mm |
316 x 430 x 570mm |
| Net weight, kg |
15.8 |
| Gross weight, kg |
17.7 |
Environment Requirements
| Operation temperature,°C |
-20~45 |
| Storage temperature,°C |
-40~70 |
| Operation humidity(non-condensing) , RH |
10~90% |
| Operation altitude, m |
≤2000 |
Additional Information
丨Buying guide
1. Website prices do not include shipping, customs fees, and taxes, for some countries, we can provide a low-price declaration as well as DDP service.
2. Product display is for reference only, the actual shipping version may change due to manufacturer updates.
3. X-ON MINING protects customer information, ensures the safety of customer transactions, and has cooperated with asicminervalue, asicminercompare, asicprices, and other brands, with a high degree of reliability.
丨Shipping details
1. We will arrange the delivery of full payment orders according to the principle of payment order.
2. For pre-order orders, subject to the factory delivery date, X-ON MINING will inform the customer in time and follow up on the order at any time.
3. Need to buy an additional power supply, chassis, water cooling air cooling system, please contact our salesman for detailed communication.
4. We provide verified video before delivery to ensure the normal operation of the machine.
丨Warranty
1. For different mining machines, Bitmain offers different warranty periods, which can be viewed in the repair guide.
2. In warranty time, the customer bears the postage to send back, and Bitmain bears the postage to send back to the customer; For machines outside the warranty, the customer needs to pay for maintenance and postage, the customer needs to pay for maintenance and postage, machines paid on arrival will be rejected.
3. Do not assemble the faulty computing plate of multiple mining machines into one mining machine for maintenance.
4. Under normal circumstances, the maintenance cycle is about one week to complete the repair and return.
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